Terms and Conditions

1. Agreement to Terms

By accessing, browsing, and using the Toys From The Heart website and services, including purchasing handmade toys and related products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please discontinue use of our website and services immediately. Toys From The Heart reserves the right to modify these terms at any time, and your continued use of our services constitutes acceptance of any changes.

2. Service Usage and Intellectual Property Rights

Toys From The Heart grants you a limited, non-exclusive, non-transferable license to access and use our website for lawful purposes only. All content on our website, including product descriptions, images, designs, and custom toy creations, are protected intellectual property owned by or licensed to Toys From The Heart. You may not reproduce, distribute, modify, or transmit any content without our prior written consent. When you purchase a custom-made toy, you receive ownership of the physical product; however, all design elements, patterns, and creative concepts remain the intellectual property of Toys From The Heart and our artisans. You agree to use our services only in ways that comply with all applicable laws and do not infringe upon the rights of others.

• Reproducing, copying, or distributing any product designs, images, or content from our website without explicit written permission from Toys From The Heart.
• Engaging in any unlawful activity, including fraud, harassment, or discrimination, or attempting to gain unauthorized access to our systems or customer information.
• Reselling, reverse-engineering, or commercially exploiting custom toy designs created by our artisans without proper licensing or authorization from Toys From The Heart.

3. Disclaimer and Limitation of Liability

Our website and all products are provided on an 'AS IS' and 'AS AVAILABLE' basis without warranties of any kind, express or implied. Toys From The Heart does not warrant that our services will be uninterrupted, error-free, or secure. To the fullest extent permitted by law, Toys From The Heart shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products, including but not limited to loss of profits, data, or business opportunities. Our total liability for any claim shall not exceed the amount you paid for the product in question. Some jurisdictions do not allow the exclusion of certain warranties or limitation of liability, so some of the above limitations may not apply to you. All handmade toys are custom creations and may vary slightly in appearance; such variations are inherent to artisanal craftsmanship and are not considered defects.

4. Governing Law, Modifications, and Contact Information

These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. You agree that any legal action or proceeding arising out of or relating to these terms or your use of our services shall be exclusively subject to the jurisdiction of the state and federal courts located in Los Angeles County, California. By using our services, you consent to the personal jurisdiction of these courts.

Toys From The Heart reserves the right to modify these Terms and Conditions at any time. We will notify you of material changes by updating the 'Effective Date' at the top of this page and, where appropriate, by sending you an email notification. Your continued use of our website following the posting of revised terms means that you accept and agree to the changes. If you have any questions about these Terms and Conditions, or if you wish to report a violation, please contact us at: Toys From The Heart, Los Angeles, California, or email us through our website contact form. We are committed to addressing your concerns promptly and fairly.